When Does An Overdue Account Become A Bad Debt? Quick And Easy Formula Determines The Exact Moment To Hand Your Accounts Over To A Debt Collector
August 24, 2009 by Kiwi DebtDoctor
Filed under Experts
As a business owner its often confusing to know when to refer a debt to a debt collection agency.
In reality you’re torn between trying to save money and customers chasing account yourself whilst being mindful not to hold on to those accounts for so long that they become virtually impossible to recover.
Hence, there comes a point when pursuing a debt in-house costs you more than referring that debt to a debt collection agency.
The key question then is, “When Is The Best Time To Stop Chasing An Overdue Account And Actually Pass It On To A Collection Agency?”
Now while it would be nice to give you an exact length of time the reality is this depends on both your business as well as the individual debtor.
Thankfully, there’s a simple yet powerful formula that automatically alerts you to the absolute best time to refer an account to a collection agency. To be accurate this formula has to simultaneously performing two pivotal tasks.
Firstly, to maximize your cash-flows whilst preserving your customer relations this system must facilitate prompt and amicable recovery of accounts from good customers.
Secondly, and arguably more importantly, to facilitate rapid referral of serious debt risk this formula has to weed-out bad debtors quickly and accurately. And because young debts are orders of magnitude easier to recover than old debts, by referring early your chances of full and fast recovery will skyrocket.
So does this formula look like?
In essence it comprises of a simple yet powerful three-step formula.
Step 1. A Friendly Tap On The Shoulder: The moment an account becomes overdue your first step is to send out a carefully crafted Debt Reminder Letter.
Step 2. A Polite Word In Their Ear: If after a week of receiving your Debt Reminder Letter your debtor has neither settled their account nor set-up a repayment schedule then you must get on the phone and discuss settlement of the account.
Step 3. A Respectful Ultimatum: If after your phone call they continue to ignore your requests for payment or alternatively they skip a repayment installment then you must immediately send them a Final Demand Letter.
If the Final Demand deadline comes and goes without your debtor settling their debt then that’s all the proof you need that you’re now dealing with a rat-bag who lacks both integrity and any intention to pay. Accordingly, it’s a this precise moment that you know for sure it’s time to refer this debt to a Professional Debt Collection Agency right away.
Now if you’ve listened to so called experts and you’re in the habit of sending a number of Debt Reminder Letters, this quick-fire 3-step formula will probably feel very uncomfortable.
However, whats important to remember is no good customer would ignore these three attempts to settle the debt. Similarly, those who fail to pay following these 3 steps have clearly announced themselves as a genuine risk to your business.
And if they’re having trouble paying you then it’s a safe bet they’ve got a swag of other creditors they aren’t paying as well.
Compounding matters, chances are these other businesses won’t have procedures in place to quickly identify and appropriately handle delinquent debtors. So while they’re oblivious to the dangers, you’re busy jumping the queue to recover your money.
And in a classic case of the squeaky wheel getting the grease, because you’re the first to put the heat on your debtors, you’ll be the first one they pay.
But more importantly, because you’re first in line to get paid, the chances they’ll have the means to settle your debt are infinitely greater than if you were the last in line… when what little funds they may have had have all been spent paying everyone else.
Bottom Line: Following this formula to the letter will skyrocket both the number of recovered accounts as well as the speed with which you recover them. It all boils down to the irrefutable truth of bad debts… “The faster you recover your debts the more money you’ll pocket!
Mail this postFTC To Discuss Collection Litigation And Arbitration At Meeting
August 8, 2009 by Jonathan Summers
Filed under Experts
The FTC are to host a round-table to discuss debt collection and arbitration practices Aug. 5 and 6 at the Thorne Auditorium, Northwestern School of Law, in Chicago.
The round-table follows up on the FTCs February 2009 report Collecting Consumer Debts: The Challenges of Change ” A Workshop Report, which advised that the debt collection regulatory system in the U.S. should be altered and remodeled. The report also released a series of regional round-tables to further discuss debt collection litigation and arbitration, next weeks meeting being the first.
The round-table will involve representatives from the collection industry, government officials, judicial system representatives, consumer advocates, academicians and other stakeholders.
On the first day, the round-table will cover litigation topics including service of process, consumer default rates, time-barred debts, evidentiary prerequisites, and trials in collection actions and post-judgment matters.The second day will cover arbitration topics including the role of consumer choice, consumer arbitration codes and behavior in certain situation, perceptions of bias, transparency of results and post-decision issues.
Too many consumer attorneys contest collections not on the principle of whether the consumer legally owes the debt, but on very small technical issues, according to Markoff. The FTC doesn’t regulate attorneys. Among the issues ACA International hopes to bring up at the Chicago round-table is the education of consumers regarding statute of limitations for collections, process servers and proper notice for consumers on arbitration issues. NAF agreed to immediately stop accepting cases involving consumer credit.
New Yorks attorney general also announced the filing of a lawsuit against 37 law firms that could potentially overturn 100,000 consumer credit judgments against consumers in the state. The suit also targets two collection lawsuit process servers. In addition to the FTC, NARCA and ACA, others on the round-table will include representatives from Public Justice, the Consumers Union, the Michigan Poverty Law Program, the Michigan Creditors Bar Association, the University of Kansas School of Law, Public Citizen, the Center for Responsible Lending, the Illinois Credit Bar Association, the American Arbitration Association, the AARP Foundation, the National Arbitration Forum and DBA International.
Mail this postFTC To Discuss Collection Litigation And Arbitration At Meeting
August 8, 2009 by Jonathan Summers
Filed under Experts
The Federal Trade Commission will host a round-table to discuss debt collection and arbitration practices Aug. 5 and 6 at the Thorne Auditorium, Northwestern School of Law, in Chicago.
The round-table follows up on the FTCs February 2009 report Collecting Consumer Debts: The Challenges of Change ” A Workshop Report, which favored that the debt collection regulatory system in the U.S. should be changed and renewed. The report also publicized a series of regional round-tables to further discuss debt collection litigation and arbitration, next weeks meeting being the first.
The round-table will involve representatives from the collection industry, government officials, judicial system representatives, consumer advocates, academicians and other stakeholders.
On the first day, the round-table will cover litigation topics including service of process, consumer default rates, time-barred debts, evidentiary qualifications, and stresses in collection actions and post-judgment concerns.The second day will cover arbitration topics including the role of consumer choice, consumer arbitration codes and rules of conduct, perceptions of bias, transparency of results and post-decision issues.
Too many consumer attorneys clash collections not on the evidence of whether the consumer legally owes the debt, but on minuscular technical issues, according to Markoff. The FTC doesn’t regulate attorneys. Among the issues ACA International hopes to bring up at the Chicago round-table is the education of consumers regarding statute of limitations for collections, process servers and proper notice for consumers on arbitration issues. NAF agreed to immediately stop accepting cases involving consumer credit.
New Yorks attorney general also announced the filing of a lawsuit against 37 law firms that could potentially overturn 100,000 consumer credit judgments against consumers in the state. The suit also targets two collection lawsuit process servers. In addition to the FTC, NARCA and ACA, others on the round-table will include representatives from Public Justice, the Consumers Union, the Michigan Poverty Law Program, the Michigan Creditors Bar Association, the University of Kansas School of Law, Public Citizen, the Center for Responsible Lending, the Illinois Credit Bar Association, the American Arbitration Association, the AARP Foundation, the National Arbitration Forum and DBA International.
Mail this postImportant Debt Collection Facts Your Business Needs To Know
August 6, 2009 by David P. Montana
Filed under Experts
Whether you do your own debt collection or hire it out to a third party collection agency or collections consultant, at some point collections issues will affect your business. If you know the steps in debt collection you can handle it quickly and efficiently regardless of whether you do it yourself or farm it out.
First, keep in mind that debt collection should cost you no money up front. Some agencies will buy your debt from you, meaning they pay you a percentage of the money owed and in return you give them the right to collect and keep whatever they can get. Another option is to allow them to keep a percentage of whatever money they recover. Either way, you don’t need to pay anything up front so using a collection agency is often a wise decision because they are more skilled at getting a higher percentage of your money back.
Debt collectors work with certain proven tools. You may think you’re collecting debt by sending copies of your invoice but collections letters need to inform the debtor that they have 30 days to respond if they wish to dispute the facts. It’s often a good idea to send repeated copies of this type of letter so it can be a little bit time consuming. In addition, if the debtor does dispute the debt, you’ll have to know how to prove your version of the facts. Debt collection professionals handle this type of problem every day.
The next thing you need to do in debt collection is reporting unpaid bills to the credit bureaus. This often causes consumers to pay on past due accounts because they want to keep a decent credit score.
However, some consumers won’t pay, in which case you still need to actually report the debt to the credit bureaus. This is a very time-consuming process because it often results in a back-and-forth. You report the debt, the consumer disputes it, you have to back up your accusation and the consumer gets another chance to respond. Sometimes the consumer will contact you asking to work something out where in return for payment, you agree to let their credit report be expunged. This is illegal in some places so using a collection agency that is well aware of legal requirements can save a lot of problems down the road.
Finding the debtor when he or she is trying to hide can be very intimidating and often is enough to get him or her to pay up on what they owe you. Most debtors try to avoid calls from debt collectors, and when they realize this strategy won’t work they start to become amenable to resolving the problem.
The final stage in debt collection is when you or your collection agency work out an agreement with the debtor. Professional collections people start out by asking for full remittance but since most people who have delinquent accounts are experiencing financial difficulties, it may be preferable to get them to pay a percentage of the debt owed immediately, or work out a repayment plan.
There’s a lot to be said for getting a partial settlement right away, because the more time goes on the less likely it is that you will recover the debt. However, if you work out a payment plan you’ll also make more money on interest over time, so this is a perfectly legitimate resolution to debt collection problems as well. Either way, using debt collection techniques that debt collectors use will help you get more of your money back.
Mail this postCan a Collection Agency Sue for a Debt?
July 4, 2009 by Peter Wood
Filed under Experts
So what does sueing for a debt really involve? The following report includes some fascinating information about can a collection agency sue for a debt–info you can use, not just the old stuff they used to tell you.
We routinely enter into joint representation agreements with counsel licensed in other jurisdictions to offer a great team towards attaining justice. Please contact us for a free consultation so we can put our resources to work for you. When selecting someone to represent you, ask the attorney how many of these cases they have tried in court and won. We have never lost a FDCPA trial. Do they misrepresent themselves as working for someone else, such as a phone company? Any deception, falsehood or deliberate misrepresentation is a violation that can be used in court against the collector.
Creditors will sometimes sue for a debt as little as $1,000.00 dollars. There are many websites and online available that can help answer your question can collection agency sue for a debt? The difference being that a debtor is one that you pursue for a debt. A customer is one that you love, honour and respect and help.
You are probably thinking going to court is expensive and time consuming, but think again! This is the part you need to get yourself into the mindset of; in Scotland for small actions the system is generally accessible to most people. So why aren’t debt recovery companies getting their facts straight before sending out aggressive letters to the wrong people? Gareth Thomas is the Minister for Consumer Affairs. He’s allegedly said when companies behave like this it can amount to “psychological harassment”.
If you base what you do on inaccurate information, you might be unpleasantly surprised by the consequences. Make sure you get the whole can a collection agency sue for a debt story from informed sources.
So-called family arrangements are where family and friends may be prepared to give or loan cash or give guarantees to help you out in the short term. Creditors are often prepared to agree to these, as they are aware that the family is likely to help out if it will avoid the stigma of bankruptcy. The costs are not automatically awarded to the plaintiff. It is up to the court.
An individual voluntary arrangement (IVA) is a legally binding agreement that writes it off after the final payment to creditors, which is set up and monitored by an insolvency practitioner. Shirley Jackson sees IVA’s as the only real alternative to bankruptcy for professionals who urgently need to protect their status or business, although not really for people who have over-extended on plastic.
Your fully optimized letter of claim is automatically generated from the debt and invoice data you enter into this site. If you delay you give out an impression of being reluctant or ill equipped to pursue payment. One telephone call can save all the costs and delay involved in Court proceedings! The benefits of debt relief can be reduced by the actions of so-called vulture funds. These are companies that buy up the debt of poor countries and then sue for the full value of the debt plus interest.
There’s a lot to understand about the question can a collection agency sue for a debt. We were able to provide you with some of the facts above, but there is still plenty more to write about in subsequent articles.
Mail this postNY Attorney General Arrests Buffalo Collection Agency Owner And Shuts Down His Collection Operations
July 4, 2009 by Jonathan Summers
Filed under Experts
At a press conference Tuesday in Buffalo, N.Y., New York Attorney General Andrew Cuomo declared that his office has shut down a debt collection operation in Western New York that included at least 9 collection agencies owned by Tobias Boyland.
Cuomo said that his office executed search warrants on four of Boylands businesses and his residence early Tuesday morning. When investigators executed the warrant at Boylands home, they found a loaded gun, prompting the Erie County Sheriff to take him into custody. Boyland is a convicted felon and may face additional weapons charges in Erie County.
Boylands operation was featured heavily in a Dateline NBC segment that was broad-casted in March. Cuomo remarked that a Dateline crew was present at one of the offices raided Tuesday. The attorney generals office alleged that Boylands operation annoyed and browbeat consumers into paying old debts by threatening jail time, posing as police officers and worse. According to Mitra Hormozi, special deputy chief of staff to the attorney general, These are some of the worst tactics we’ve seen.
“Plain and simple, this company was run by people who lied, bullied and preyed on vulnerable Americans struggling to resolve their financial situation,” said Cuomo in a statement. “Pretending to be a police officer, threatening to throw consumers in jail – these practices are as despicable as they are illegal. My Office will continue to relentlessly root out these kinds of tactics and shut down unscrupulous companies that violate the rights of consumers across New York and the entire nation.”
Cuomo said that Boylands debt collection operations in the Buffalo area had been shut down, including offices running under the names Central Resource Management, Final Claims Asset Locator’s, Final Control Asset Locator’s, Interchange Payment Solutions, Next Step Services, Portfolio Asset Assurance, Silverbay Services, and Teleport. As well as 3 others, ” 2 with criminal records ” associated to Boyland were named in the suit.
The office of the attorney general announced in May that it had shut down two collection agencies and subpoenaed 20 others in what they called a statewide inquiry into debt collection companies. Less than a week later, the office said that it had settled with three more collection agencies under investigation.
In June, Cuomo announced that his office will keep on investigating the countless deceptive practices that debt collection companies, debt settlement companies and others make use of as a means to exploit consumers who are already down on their luck.
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